How To See The Doctor • • • • •

Appointments

Ring 020 8317 6322

All surgeries are by appointment, including medical emergency appointments. Please ring the surgery and you will be given a convenient time to attend.

Sick children will always be seen as soon as possible if brought to the surgery (often quicker than a home visit).

Parents/guardians are encouraged to bring their children in the mornings if possible.

If you are unable to attend, please cancel your appointment, so that it can be offered to another patient.

Home Visits

Telephone before 10.30am if possible; this will help the doctors plan their rounds and avoid unnecessary delay. Visits are for those who are housebound or too ill to attend surgery. If you are unsure about the urgency of the problem, please ask to speak to a doctor. A GP can see four patients at the surgery in the time it takes to do one home visit, so please try to attend the surgery if possible.

Telephone Advice

If you need advice from a doctor or nurse, the best time to ring is 11.30am - 12 noon or 5.30 - 6.00pm.

Test Results

Patients are requested to obtain their results by ringing the surgery between 11.00am - 12 noon in the morning and 6.00 - 6.30pm in the evenings, 10 days after their test. The receptionist may then inform you of the result, or she may ask you to arrange an appointment with the doctor or practice nurse.